Frequently Asked Questions

Everything you need to know about shopping with Doze.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Please visit our returns portal to start a request and receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

How can I track my package?

Once your order is shipped, you will receive an email with a tracking link. You can also track your order status directly through your Doze account dashboard.

Is my personal information secure?

Absolutely. We use industry-standard SSL encryption to protect your data and never share your personal information with third parties.